The clinic queue that never goes down

Yes. JasMed runs entirely on the clinic's own network: one PC holds the data, and every other computer, tablet and the waiting-room TV read from it. Patient information never leaves the premises, and a broken internet line cannot stop the queue.

The internet is only needed for the things that genuinely leave the clinic — WhatsApp and SMS messages to patients, the encrypted cloud copy of your backup, and activating or renewing your licence.

A one-time licence fee for the edition you choose — JasMed Basic ₹10,900, JasMed Pro ₹12,900, JasMed Pro + ₹15,900 — and, from your second year, an Annual Maintenance Contract of ₹6,000 a year. Fees are in Indian Rupees and are payable in advance.

You can pay online by card, UPI or netbanking, or offline by cash, bank transfer or cheque. Buy online or request an activation.

They are cumulative — each edition is the one before it, plus more.

• Basic is a single-doctor clinic: the token queue and TV announcements, departments and per-visit vitals, digital prescriptions with drug-interaction alerts, staff chat and calls, billing, backups and the free Android apps.
• Pro adds what a multi-doctor or multi-specialty clinic needs: specialty prescriptions (eye power, dental chart, procedures), priced test and procedure catalogues with itemised bills, WhatsApp and SMS to patients, and offline voice dictation.
• Pro + adds the lab and imaging side: a lab portal for PDF and image reports with offline OCR, machine intake from a watch folder or an X-ray/analyzer API, doctor alerts the moment a report lands, AI record analysis, and appointment deposits.

It is a fingerprint JasMed works out from the hardware of the PC it is installed on, the first time it runs. Each licence is bound to one machine, which is what stops a licence being copied from clinic to clinic.

JasMed shows it to you. It is on the activation window the first time the program is opened, and after that on the Licence / Activation screen inside the Administration area, which only your own staff sign-ins can reach.

You never have to type it out: the same screen prints a QR code. Scan it with your phone and the number arrives here already filled in.

Install JasMed on the one PC that will hold the data — usually reception, and whichever machine stays switched on through clinic hours. On first run it shows its activation window with your Machine ID and a QR code.

Send us that Machine ID with your clinic details, pay the one-time fee, then open JasMed and press Fetch License. A short code by email or SMS confirms it is you, and the licence installs itself — there is no file to save or copy.

No. One ordinary Windows PC on the clinic's own network runs JasMed and holds the data. Everything else simply connects to it: other computers through a web browser, tablets through the free Reception and OPD apps, and the waiting-room television through the JasMed TV app.

No cloud account, no monthly hosting, and nothing between your reception desk and your consulting room but your own Wi-Fi.

Yes — the Reception and OPD apps are free, and one download works with Basic, Pro and Pro +. They need Android 7.0 or newer and are installed by sideloading: open the download link on the tablet and allow installs from your browser once.

They talk only to your clinic's own JasMed server over your own Wi-Fi, so they need no internet and no account. They find the server themselves and stay signed in.

On the clinic's own PC, on your premises. JasMed takes a local backup every day and can also keep an encrypted (AES-256) copy in the cloud, which you can restore from your customer account if that PC is ever lost, stolen or replaced.

The waiting-room display is deliberately kept on the other side of that line: it shows token numbers and departments, never a patient's name.

Licences are issued for a fixed term, normally one year. To carry on using JasMed you renew the Annual Maintenance Contract; on payment a new signed licence is issued for the next term and installs through Fetch License, exactly as the first one did.

If you would rather not have to remember, turn on auto-renew: the AMC is charged to the card, UPI or bank account you approve when your term ends, and the licence renews itself. Nothing extra is charged on the day you set it up.

Yes, at any time. Sign in to your account and use Cancel auto-renew on the licence concerned; it takes effect immediately.

Cancelling stops future charges only. The term you have already paid for is unaffected and runs to its end date, and cancelling is not a refund request. The full position is in our Terms of Service.

A licence is a digital good delivered the moment it is issued, so fees are generally not refundable once a licence has been issued for the term — except where the law requires it, or where we have agreed otherwise in writing.

If you believe a charge was made in error, contact us promptly and we will review it in good faith. See Terms of Service.

Call +91-9509454714 or email contact@jasinfinity.com.

If you already hold a licence you can also raise a request from your account and read the reply there, so the whole thread stays in one place.